Hello! If we purchase the Lifetime Pro plan, but later we decide we would prefer the Lifetime Elite plan, would we have to just pay the difference between the two plans, or pay twice ? Thanks !
Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive a refund for the previous purchase. You would need to purchase a new Lifetime License and reach out to us through a ticket, posting both purchase codes in a PRIVATE ticket, and our support managers will refund the amount of the originally purchased license retroactively.
Hello! If we purchase the Lifetime Pro plan, but later we decide we would prefer the Lifetime Elite plan, would we have to just pay the difference between the two plans, or pay twice ? Thanks !
Hello Julie,
Thank you for reaching out to us.
Directly upgrading Lifetime licenses purchased after June 1st, 2021 is currently not possible, but you can, of course, acquire a new license and receive a refund for the previous purchase. You would need to purchase a new Lifetime License and reach out to us through a ticket, posting both purchase codes in a PRIVATE ticket, and our support managers will refund the amount of the originally purchased license retroactively.
Kind Regards,
Uros Jovanovic
[email protected]
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