Hello, I have a problem with the deposits. Indeed, I would like to impose a deposit on certain services and others not. For services with a deposit, no problem, everything works, but for services where I do not want to ask for a deposit, Amélia still imposes a payment even though the deposit is €0 (see attached)
I tried by deactivating the deposit on the service, but in this case Amélia requires you to pay the total amount of the service online, or by setting the deposit to 0€ and that still poses a problem, because Amélia asks when even enter my bank card to pay 0€.
Thanks for reaching out to us. If you want some services to have a deposit option, and some not, there is no reason to keep the deposit option activated for those services that you don't want to have this option enabled. Even though it is configured to 0, Amelia will still recognize the deposit option enabled and it will display this step, no matter the pricing. I see the workaround that you wanted to achieve by keeping the deposit option activated, but since it's an online payment method it will always ask to pay the whole amount in advance. Unfortunatelly, it's not possible to configure the workaround for this, you can either enable the deposit (and keep it on 0) or you can disable it completely.
ah, so it's not very logical because we have to activate the deposit or a payment no matter what? otherwise how can I authorize payment in full "on site" only for certain services and not for all?
The deposit option is not mandatory, while the payment option must be enabled (at least "on site"). Since you are using the online payment method, the whole amount will be requested automatically. If enabled, even though the deposit is zero, it will still ask to enter the credit card details. According to the screenshots, you can use Stripe, but this also allows you to have the "on site" payment method enabled along with Stripe (which is not the case with WooCoomerce). You can enable or disable each payment method separately for each service, so you can choose which service to have Stripe and which to have the "on-site".
Hello, I have a problem with the deposits. Indeed, I would like to impose a deposit on certain services and others not. For services with a deposit, no problem, everything works, but for services where I do not want to ask for a deposit, Amélia still imposes a payment even though the deposit is €0 (see attached)
I tried by deactivating the deposit on the service, but in this case Amélia requires you to pay the total amount of the service online, or by setting the deposit to 0€ and that still poses a problem, because Amélia asks when even enter my bank card to pay 0€.
How to do please?
Attached files: Capture d’écran 2024-07-04 à 11.17.47.png
Capture d’écran 2024-07-04 à 11.17.59.png
Hi Célia,
Thanks for reaching out to us. If you want some services to have a deposit option, and some not, there is no reason to keep the deposit option activated for those services that you don't want to have this option enabled. Even though it is configured to 0, Amelia will still recognize the deposit option enabled and it will display this step, no matter the pricing. I see the workaround that you wanted to achieve by keeping the deposit option activated, but since it's an online payment method it will always ask to pay the whole amount in advance. Unfortunatelly, it's not possible to configure the workaround for this, you can either enable the deposit (and keep it on 0) or you can disable it completely.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
ah, so it's not very logical because we have to activate the deposit or a payment no matter what? otherwise how can I authorize payment in full "on site" only for certain services and not for all?
Hi,
The deposit option is not mandatory, while the payment option must be enabled (at least "on site"). Since you are using the online payment method, the whole amount will be requested automatically. If enabled, even though the deposit is zero, it will still ask to enter the credit card details. According to the screenshots, you can use Stripe, but this also allows you to have the "on site" payment method enabled along with Stripe (which is not the case with WooCoomerce). You can enable or disable each payment method separately for each service, so you can choose which service to have Stripe and which to have the "on-site".
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables