I have used the elementor widget to add the services in the catalog mode. I am skipping the categories step. When I do that, I only see services from only 1 category. But if I do not skip the categories step, I see 2 categories.
In Catalog View
1. Show catalog of all categories => shows only 1 category
2. Show specific categories => Shows the values from the respective category correctly.
Thank you for reaching out to us.Can you please send us a couple of screenshots oaf the issue or better yet short one minute video of the issue from the backend and front end?
That is strange and we could not replicate the issue on our end.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We just got the feedback from our colleagues and they have told us that you can turn on option under the Customize -> Catalog Booking Form 2.0 -> Services and Packages Overview -> Options -> Categories Sidebar.
You will be able to switch between categories. We will note this as a bug and it will be addressed in one of the upcoming updates.
We wish you all the best and hope you have a wonderful day ahead.
Just noticed another issue. It does not display any appointment from one of the employees(Parneet Kaur). It only displays for Shweta Malhotra even though I have selected all employees.
When you have several questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
Please check if you have added this employee to those services and if what shortcode are you using if it is set properly.
I just noticed that I was logged in with the Employee Shweta Malhotra. Hence could not see anything from other employees. As soon as I logged out, it worked. You can ignore this
Apologies for the confusion. I raised a new issue as well as you had mentioned earlier. You can close that as well
Hi
I have used the elementor widget to add the services in the catalog mode. I am skipping the categories step. When I do that, I only see services from only 1 category. But if I do not skip the categories step, I see 2 categories.
In Catalog View
1. Show catalog of all categories => shows only 1 category
2. Show specific categories => Shows the values from the respective category correctly.
Hello there,
Thank you for reaching out to us.Can you please send us a couple of screenshots oaf the issue or better yet short one minute video of the issue from the backend and front end?
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I have attached the screen recording
Attached files: Amelia Services Issue - 1.mp4
Hello again,
We will take a look at this now and we will reach out to you again on this ticket as soon as we have more information
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
That is strange and we could not replicate the issue on our end.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We will take a look at this now and we will reach out to you again on this ticket as soon as we have more information.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We just got the feedback from our colleagues and they have told us that you can turn on option under the Customize -> Catalog Booking Form 2.0 -> Services and Packages Overview -> Options -> Categories Sidebar.
You will be able to switch between categories. We will note this as a bug and it will be addressed in one of the upcoming updates.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks for the update. This helps as a workaround. I will wait for the fix for the same.
Hi,
Just noticed another issue. It does not display any appointment from one of the employees(Parneet Kaur). It only displays for Shweta Malhotra even though I have selected all employees.
Hello again,
When you have several questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
Please check if you have added this employee to those services and if what shortcode are you using if it is set properly.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We remembered that we had admin access we set this up for you now all is working fine as far as we can see
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I just noticed that I was logged in with the Employee Shweta Malhotra. Hence could not see anything from other employees. As soon as I logged out, it worked. You can ignore this
Apologies for the confusion. I raised a new issue as well as you had mentioned earlier. You can close that as well
Hello again,
Not at all what matters is that all is working fine. We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables