We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How can I get Amelia to look at availability across multiple calendars that are showing on an employee's calendar? If I have Cal1 on my calendar and it shows busy at 1pm, and I have Cal2 also showing on my calendar with an appointment at 2pm, then Amelia should be able to see that I'm not available from 1 - 3. Is that possible?
Hello there,
Thank you for reaching out to us.
Not sure what you are asking exactly but we will explain how Amelia works and what are here possibilities.
You can connect 1 Google calendar and 1 Outlook calendar and Amelia can check the availability for those 2 calendars only.
Amelia can not check multiple Google or Outlook calendars or any shared calendars. It can only check 1 calendar at a time (1 Google calendar and 1 Outlook) that is connected in employee profile.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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