We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
For some clients that get a website from me, their site is spun up automatically on purchase. Some of those clients will have the Amelia plugin in their plugins folder.
Is there any way I can automate license activation? For example, a lot of plugins I have allow me to add a "define" constant in wp-config.php with the vendor's license key, which if present, auto-activates the license if the plugin finds it there.
I wondered if that (or something similar) was available with Amelia?
Thanks
Adam
Hi Adam,
Thanks for reaching out to us. Honestly, this hasn't been requested before, but I doubt that is possible since the activation requires entering the purchase code. On the other hand, the purchase code is received with the email that is sent once the purchase is made. And yet again, the purchase code is unique, of course.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan
Apologies for the delay replying.
I have upvoted a feature request already there pretty much asking asking for the same thing #2332 and added a comment.
Yes, activating asks for a license key/purchase code. However, it would be very simple for the plugin, on activation, to first look for a defined constant (set in wp-config.php), and if found auto-activate using the provided code. If the constant is not found, then ask/wait for the license key in the normal way.
Using SEO Press as an example of a plugin that does this, the line I added to wp-config.php is:
define( 'SEOPRESS_LICENSE_KEY', 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx' );
Hi Adam,
Thanks for the information. Since it hasn't been requested previously, we haven't thought about implementing this yet. But, as you already saw, with more upvotes the feature will move higher on the priority list.
Anyway, should you have any other questions or issues, feel free to reach out to us and we will kindly assist.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables