We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have some free services but the "Free" label is not visible. It is just blank. I checked if I made any changes in the Label but I have not. It should display the Default label.
To add to this, I am currently at version 7.6.2
Hi Mona,
Thanks for reaching out to us. When the pricing for appointments is configured to 0, on the booking form it will be displayed like this
On the catalog booking page, you will find the service displayed like this
So it doesn't display the pricing (it's blank)
However, if you have an event with the pricing configured to 0, on the event list it will show the pricing as "Free"
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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Oh okay. So that means there is no way to display the text "Free" even if I define that in the Labels. Can this behavior be overridden with translation or Labels? If not, I'll add it to the feature list
Hi Mona,
Unfortunatelly no, since the label "free" is only visible for Events when the pricing is configured to 0. For the appointments, the pricing will not be visible if configured to zero.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables