We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We’re testing the plugin on our site, the lite version, but the weekends are blocked (greyed out) by default, users cannot book anything on those dates, and we can’t find where to enable them. Is this the behavior of your plugin?
Hi Erica,
Thanks for reaching out to us. This is because the lite version has some limitations. You are not able to edit the employees in the Lite version and the timeslots availability depends on the employee work hours. You can purchase a full version from our website and test it out. If it's not the right fit, you can request a refund since we have a 15-day money-back guarantee period. You can see the license on this link.
Kind Regards,
Stefan Petrov
[email protected]
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