Since the last update for Amelia booking my Woocommerce checkout and cart page break down. I turned all plugins off. When i turn on woocommerce, all works well. But then when i turn on the Amelia plugin, the checkout and cart pages breaks down again.
So now customers can not checkout and make payment.
Can you help me out?
For the meantime, can i receive:
Version 7.5.1 (07.05.2024)
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Update 28-06:
As far as i can see the problem only occures with the courses that have custom pricing.
The other courses seem to work just fine.
The courses that have custom pricing are our most important courses. So we are looking forward to hearing from you soon.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Hi,
Since the last update for Amelia booking my Woocommerce checkout and cart page break down. I turned all plugins off. When i turn on woocommerce, all works well. But then when i turn on the Amelia plugin, the checkout and cart pages breaks down again. So now customers can not checkout and make payment. Can you help me out?
For the meantime, can i receive:
Version 7.5.1 (07.05.2024)
------
Update 28-06:
As far as i can see the problem only occures with the courses that have custom pricing. The other courses seem to work just fine.
The courses that have custom pricing are our most important courses. So we are looking forward to hearing from you soon.
Thank you in advance.
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Hello there,
Thank you for reaching out to us.
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3434616/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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