Hello, I need help with the panel customer. I'm trying to login but he always gave me the error that the email or the password is incorrect but it's impossible because i changed the password twice and he always gave me the errore.
And when i try to reset the password there isn't any link in the email that Amelia sends me when I try to reset the password.
Make sure that you have appointments booked (with some new mail not with admin or employee mail since this will create conflict of roles) you can not log in if you do not have appointment booked. You need to add a customer panel placeholder to your appointment-approved notifications like this for example
And when they book for the first time and when they click on the link they will be redirected automatically to set the password and the user name will always be the mail that they used during the purchase.
You need to do this also for customer panel access as well copy and add this %customer_panel_url% there and when they forgot password they will be able to reset it.
This should help.
We wish you all the best and hope you have a wonderful day ahead.
Hello, I need help with the panel customer. I'm trying to login but he always gave me the error that the email or the password is incorrect but it's impossible because i changed the password twice and he always gave me the errore.
And when i try to reset the password there isn't any link in the email that Amelia sends me when I try to reset the password.
Thanks a lot
Lorenzo
Hello there,
Thank you for reaching out to us.
Make sure that you have appointments booked (with some new mail not with admin or employee mail since this will create conflict of roles) you can not log in if you do not have appointment booked. You need to add a customer panel placeholder to your appointment-approved notifications like this for example
And when they book for the first time and when they click on the link they will be redirected automatically to set the password and the user name will always be the mail that they used during the purchase.
You need to do this also for customer panel access as well copy and add this %customer_panel_url% there and when they forgot password they will be able to reset it.
This should help.
We wish you all the best and hope you have a wonderful day ahead.Kind Regards,
Marko Davidovic
[email protected]
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