I wanted to let you know an issue related to the extras. In the Step-by-step booking form 2.0, Amelia ignores the selected Extras with the conditions below.
Select an extra
Select a date
Deselect a date (by clicking the selected date on the calendar) At this point Amelia forgets the selected Extras
Reselect a date and proceed with the rest of booking process
Booking itself will be completed but no Extras will be seen
Please see the attached video. In this video you can see Amelia skips the payment step entirely as the service price is set to 0.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi Amelia team,
I wanted to let you know an issue related to the extras. In the Step-by-step booking form 2.0, Amelia ignores the selected Extras with the conditions below.
At this point Amelia forgets the selected Extras
Please see the attached video. In this video you can see Amelia skips the payment step entirely as the service price is set to 0.
Here is the video.
Please note that the Payment step is gone because the service price is set to zero while extras have a pricing.
Attached files: Amelia issue3.mp4
Hi Yamato,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hi Stefan,
I noticed that this issue was fixed by the latest update released today. Thank you for your reply.
Hi Yamato,
Great to hear that! Thanks for the feedback.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables