We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, the client would like to see if the customer has paid online or is choosing on-site payment. Is it possible to add this to the notification email?
Thanks.
I have also same question
Hi Kevin,
Thanks for reaching out to us. This depends on the payment method that you've configured primarily, but this information is visible in the backend, for each appointment separately. For example, if you have configured online payment methods such as Stripe, PayPal and etc, it will always be registered as online with the information on which online payment method has been used. If you only have the "on site" payment methods, it will say "on site" in the backend, for an individual appointment.
Kind Regards,
Stefan Petrov
[email protected]
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