As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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I try to book on website and didn't get any notification. I submitted for a refund but also didn't get any feedback from that. Please have a look and advice what can you do for me to make it work?
Attached files: Screenshot 2567-06-28 at 15.34.15.png
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Hello,
Thank you for reaching out to us.
Is email malfunction the reason why submitted a refund?
An issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website and see what's going on.
Kind Regards,
Uros Jovanovic
[email protected]
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