I try to book on website and didn't get any notification. I submitted for a refund but also didn't get any feedback from that. Please have a look and advice what can you do for me to make it work?
Is email malfunction the reason why submitted a refund?
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website and see what's going on.
I try to book on website and didn't get any notification. I submitted for a refund but also didn't get any feedback from that. Please have a look and advice what can you do for me to make it work?
Attached files: Screenshot 2567-06-28 at 15.34.15.png
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Hello,
Thank you for reaching out to us.
Is email malfunction the reason why submitted a refund?
An issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website and see what's going on.
Kind Regards,
Uros Jovanovic
[email protected]
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