I am considering using Amelia for our spa booking system and have several questions regarding potential customizations and feature enhancements to better suit our business needs:
1. Email and WhatsApp Confirmation Notifications: - Does Amelia support automated email notifications for bookings, cancellations, and registrations? Additionally, can Amelia be configured to send confirmation notifications via WhatsApp? If so, could you guide us on integrating this feature?
2. Notification Preprogramming: - Can notifications be pre-programmed to automatically send reminders at specific intervals (e.g., one week, one day, and one hour before an appointment)?
3. Registration Notification on Registration: - Is it possible to configure Amelia to send automatic notifications immediately upon a user's registration or upon booking confirmation?
4. Reminder Notifications with Reschedule Options: - How can we set up a reminder notification a few days before the appointment that allows for rescheduling? Additionally, can we set a final reminder 24 hours prior to the appointment that does not offer a reschedule option?
5. Provider Auto-Assignment Option: - We are interested in an "anyone available" option for booking appointments, where the system automatically assigns a provider with the lowest current bookings. Is there a way to implement this within Amelia, or would it require custom development?
6. Enhanced Filtering by Location, Provider, and Date: - Can the booking interface be customized to allow users to first select a location, and then filter available treatments/packages and providers based on this choice? How can we integrate such a feature where the selection of location dynamically updates available providers and dates?
I would appreciate any guidance or recommendations on how these features can be implemented using Amelia. If custom development is needed, could you please provide details on what steps are required or direct us to resources or partners who can assist?
When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
1. Email and WhatsApp Confirmation Notifications:
- Does Amelia support automated email notifications for bookings, cancellations, and registrations? Additionally, can Amelia be configured to send confirmation notifications via WhatsApp? If so, could you guide us on integrating this feature? - Yes, we have WhatsApp integration you can read more about it on this link https://wpamelia.com/whatsapp-notifications/
2. Notification Preprogramming:
- Can notifications be pre-programmed to automatically send reminders at specific intervals (e.g., one week, one day, and one hour before an appointment)? - Yes, you can use reminder notifications but cron reminder notifications are set on the server so your hosting provider must set them up for you on the server
3. Registration Notification on Registration:
- Is it possible to configure Amelia to send automatic notifications immediately upon a user's registration or upon booking confirmation? - Yes. when a user books it can receive automatic notifications about the booking
4. Reminder Notifications with Reschedule Options:
- How can we set up a reminder notification a few days before the appointment that allows for rescheduling? Additionally, can we set a final reminder 24 hours prior to the appointment that does not offer a reschedule option? - As mentioned you can use reminder notifications but cron reminder notifications are set on the server so your hosting provider must set them up for you on the server but reshduling can be done from a customer panel https://wpamelia.com/front-end-customer-panel-2-0/
5. Provider Auto-Assignment Option:
- We are interested in an "anyone available" option for booking appointments, where the system automatically assigns a provider with the lowest current bookings. Is there a way to implement this within Amelia, or would it require custom development? - No, we have several option but lowest booking is not one them these are option that we have
We do not accept custom project at this time so if you need some customization done we can not offer it at this time you can try with some other companies that re specialized for that for example Kraken
6. Enhanced Filtering by Location, Provider, and Date:
- Can the booking interface be customized to allow users to first select a location, and then filter available treatments/packages and providers based on this choice? How can we integrate such a feature where the selection of location dynamically updates available providers and dates? - Yes, when you choose a locations it will automatically filter available services and employees and their available dates and time slots
You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
We wish you all the best and hope you have a wonderful day ahead.
Dear Amelia Support Team,
I am considering using Amelia for our spa booking system and have several questions regarding potential customizations and feature enhancements to better suit our business needs:
1. Email and WhatsApp Confirmation Notifications:
- Does Amelia support automated email notifications for bookings, cancellations, and registrations? Additionally, can Amelia be configured to send confirmation notifications via WhatsApp? If so, could you guide us on integrating this feature?
2. Notification Preprogramming:
- Can notifications be pre-programmed to automatically send reminders at specific intervals (e.g., one week, one day, and one hour before an appointment)?
3. Registration Notification on Registration:
- Is it possible to configure Amelia to send automatic notifications immediately upon a user's registration or upon booking confirmation?
4. Reminder Notifications with Reschedule Options:
- How can we set up a reminder notification a few days before the appointment that allows for rescheduling? Additionally, can we set a final reminder 24 hours prior to the appointment that does not offer a reschedule option?
5. Provider Auto-Assignment Option:
- We are interested in an "anyone available" option for booking appointments, where the system automatically assigns a provider with the lowest current bookings. Is there a way to implement this within Amelia, or would it require custom development?
6. Enhanced Filtering by Location, Provider, and Date:
- Can the booking interface be customized to allow users to first select a location, and then filter available treatments/packages and providers based on this choice? How can we integrate such a feature where the selection of location dynamically updates available providers and dates?
I would appreciate any guidance or recommendations on how these features can be implemented using Amelia. If custom development is needed, could you please provide details on what steps are required or direct us to resources or partners who can assist?
Thank you for your assistance.
Best regards,
Marcus
Hello there,
Thank you for reaching out to us.
When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
1. Email and WhatsApp Confirmation Notifications: - Does Amelia support automated email notifications for bookings, cancellations, and registrations? Additionally, can Amelia be configured to send confirmation notifications via WhatsApp? If so, could you guide us on integrating this feature? - Yes, we have WhatsApp integration you can read more about it on this link https://wpamelia.com/whatsapp-notifications/
2. Notification Preprogramming: - Can notifications be pre-programmed to automatically send reminders at specific intervals (e.g., one week, one day, and one hour before an appointment)? - Yes, you can use reminder notifications but cron reminder notifications are set on the server so your hosting provider must set them up for you on the server
3. Registration Notification on Registration: - Is it possible to configure Amelia to send automatic notifications immediately upon a user's registration or upon booking confirmation? - Yes. when a user books it can receive automatic notifications about the booking
4. Reminder Notifications with Reschedule Options: - How can we set up a reminder notification a few days before the appointment that allows for rescheduling? Additionally, can we set a final reminder 24 hours prior to the appointment that does not offer a reschedule option? - As mentioned you can use reminder notifications but cron reminder notifications are set on the server so your hosting provider must set them up for you on the server but reshduling can be done from a customer panel https://wpamelia.com/front-end-customer-panel-2-0/
5. Provider Auto-Assignment Option: - We are interested in an "anyone available" option for booking appointments, where the system automatically assigns a provider with the lowest current bookings. Is there a way to implement this within Amelia, or would it require custom development? - No, we have several option but lowest booking is not one them these are option that we have
We do not accept custom project at this time so if you need some customization done we can not offer it at this time you can try with some other companies that re specialized for that for example Kraken
6. Enhanced Filtering by Location, Provider, and Date: - Can the booking interface be customized to allow users to first select a location, and then filter available treatments/packages and providers based on this choice? How can we integrate such a feature where the selection of location dynamically updates available providers and dates? - Yes, when you choose a locations it will automatically filter available services and employees and their available dates and time slots
You can buy our license and try Amelia out. We offer a 15-day money-back guarantee, and in that period of time, you test everything and see if Amelia fits your needs.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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