I can't seem to find any information in the help documents on this.
I have set up events that clients can book on the website. Because we work in South African Rand we need to integrate with WooCommerce. When someone purchases the ticket for the Amelia event, they are not being redirected to the confirmation page that we set in the Amelia Event. Is this not possible with WooCommerce or have I missed a step?
Thanks for reaching out to us. The customers will be redirected to the "WooCoomerce Thank you page" or "Amelia add to calendar" page
It would look like this
This is because the order is taken by WooCoomerce from the moment when a customer finishes the booking in Amelia. They will see the information that they will be redirected to the payment window.
The redirect URL option will work if you configure the other payment methods such as Stripe or "pay on site", since the payment is not taken to the third party plugin window.
I can't seem to find any information in the help documents on this.
I have set up events that clients can book on the website. Because we work in South African Rand we need to integrate with WooCommerce. When someone purchases the ticket for the Amelia event, they are not being redirected to the confirmation page that we set in the Amelia Event. Is this not possible with WooCommerce or have I missed a step?
Hi Bianca,
Thanks for reaching out to us. The customers will be redirected to the "WooCoomerce Thank you page" or "Amelia add to calendar" page
It would look like this
This is because the order is taken by WooCoomerce from the moment when a customer finishes the booking in Amelia. They will see the information that they will be redirected to the payment window.
The redirect URL option will work if you configure the other payment methods such as Stripe or "pay on site", since the payment is not taken to the third party plugin window.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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