We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Good morning,
I am creating a project for a website where users can reserve differents activities in a town. My problem comes when a user tries to make a reservation outside of the allowed time, as the program does not allow it. I would like my program to allow users to make a reservation outside of the time limit. In other words, for example, if there is a zumba class from 10:00 to 12:00, a user could make a reservation for that class until 11:59. How could I do this?
Thanks for your help.
Hi Andrea,
Thanks for reaching out to us. This is possible with the events feature. For example, you have an event with the time from 10 AM to 12PM, there are two options "Booking opens immediately" and "Booking opens when events starts". By default, these two are checked, but if you unchecked them, you can configure the precise date and time
Please, let me know if this is what you are looking for or if there are anything else that I can assist you with.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
Thank you for your response, but we would need this feature for appointments. For example, we have a pool service that is open from 8:00 AM to 8:00 PM, and it is important that appointments can be made even after the service has started, but before it has ended. This is a service, not an event.
Hi Andrea,
Unfortunatelly, currently, there is no option to configure this for appointments.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
OK Stefan. Thank you for your help. I will write on the feature suggestion page :)
You are welcome, Andrea.
Looking forward to hearing from you regarding other questions or issues.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables