Hi Sheryl,

Thanks for reaching out to us.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hi Sheryl,

Thanks for the credentials. The issue here is the mixed user roles assigned to your WP user. With the user you've provided I can see all the events in the expanding menu.

You need to have only one role per user only admin or only manager or only employee. 

Every role has different permissions and if you combine them Amelia can not function properly.

You need to disconnect other roles from that user and that mail to create a separate user with separate mail for each role and make sure to purge the cache afterward.