I have several custom fields and I was able to choose which events I wanted them to be shown on. Now (since the latest update?), when I go to select which events to show the custom field, I only have the choice of "All Events" or just one of my events "Rituals of Remembrance" when I have multiple events upcoming.
Interestingly, the events I previous created and had set to show a particular custom field, still show those fields even though custom field event list does not include that event anymore. (Which means I can't remove that custom field from that event if I wanted to.)
When I created a new event and did not select any custom fields for it, the custom fields for which I had at one time set as "All events" display on that new event and I can't remove them.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thanks for the credentials. The issue here is the mixed user roles assigned to your WP user. With the user you've provided I can see all the events in the expanding menu.
You need to have only one role per user only admin or only manager or only employee.
Every role has different permissions and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail to create a separate user with separate mail for each role and make sure to purge the cache afterward.
I have several custom fields and I was able to choose which events I wanted them to be shown on. Now (since the latest update?), when I go to select which events to show the custom field, I only have the choice of "All Events" or just one of my events "Rituals of Remembrance" when I have multiple events upcoming.
Interestingly, the events I previous created and had set to show a particular custom field, still show those fields even though custom field event list does not include that event anymore. (Which means I can't remove that custom field from that event if I wanted to.)
When I created a new event and did not select any custom fields for it, the custom fields for which I had at one time set as "All events" display on that new event and I can't remove them.
Attached files: Screenshot 2024-06-25 at 3.45.02 PM.png
Screenshot 2024-06-25 at 3.45.39 PM.png
Hi Sheryl,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Sheryl,
Thanks for the credentials. The issue here is the mixed user roles assigned to your WP user. With the user you've provided I can see all the events in the expanding menu.
You need to have only one role per user only admin or only manager or only employee.
Every role has different permissions and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail to create a separate user with separate mail for each role and make sure to purge the cache afterward.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables