We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Amelia Support Team,
I hope this message finds you well. I am writing to inquire about setting up service appointments in Amelia with session tracking. We offer multiple services such as EMS and massage, and we would like to implement a system where each service includes a specific number of sessions.
For example, if a customer purchases an EMS package, they receive 8 sessions. After each session, the number of remaining sessions should automatically update in the customer's account, displaying the new total (e.g., 7 sessions remaining after one session is completed).
Could you please guide me on how to set this up using the Amelia plugin? Any instructions, tutorials, or documentation you can provide would be greatly appreciated.
Thank you for your assistance.
Hello hardik,
Thanks for reaching out to us. This is possible to configure with our feature called "packages". This will allow you to create a package of services with a certain number of appointments that a customer can use once a package is purchased. Please, find more information on this link. Please note that you need to have at least a Pro license to use this feature.
Kind Regards,
Stefan Petrov
[email protected]
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can we do like this https://mero.ro/p/beauty-by-maison-noir?absp=search_results&campaignId=&campaignSource= like after service and slot select we wants to do customer login then payment so its possible??
Hi hardik,
Unfortunatelly, this is not possible to configure in Amelia. Once your customers enter your website with the booking form, they will able to choose a service, date and time, enter customer information, and book an appointment. Any membership plugin (like MemberPress, Ultimate Member, etc.) allows you to create pages that are inaccessible to some (for example non-logged-in users).
You can also create custom logic, so a user can access this page once a month (for example), but we're not sure about that, since we don't work with Membership plugins.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables