Okay
  Public Ticket #3673416
Brought Wrong Plug in
Closed

Comments

  • Jessica Whitehouse started the conversation

    Hello Last Week I Renewed my plugin for my website but clicked on the wrong one by accident (Starter) I should of brought Standard. 

    2 questions please.

    Does the standard plugin accept Stripe payments or does it have to be pro.

    Also Instead of buying the whole plugin again, can I pay the difference between the two prices of plugins. 

    please let me know, thank you

  •  1,564
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    Yes, the standard option has online payments as for upgrade it would be best if you ask for a refund since the sales and promotions do not apply to renewals and upgrades you will upgrade and pay the difference for the full price of the license. But if you take a refund you can purchase standard license at a discount and in that way you get a better deal. You can ask for a refund or upgrade and pay the difference all from your profile in our store.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead.  


    Kind Regards, 

    Marko Davidovic
    [email protected]

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