As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Error when showing Services:
We wanted the layout given by [ameliacatalogbooking category=1]; so we tried that but this causes an error in the js console we found:
TypeError: Cannot read properties of undefined (reading 'find')
at Bo (stepForm.130ef44e.js:2393:45281)
at Ju (stepForm.130ef44e.js:2393:45109)
at catalogForm.9c7adba1.js:1:54848
at Ze (stepForm.130ef44e.js:4:46099)
at catalogForm.9c7adba1.js:1:54040
at a (stepForm.130ef44e.js:4:4056)
at De (stepForm.130ef44e.js:4:46777)
at Proxy.<anonymous> (catalogForm.9c7adba1.js:1:5081)
at pd (stepForm.130ef44e.js:4:4360)
at ls.he [as fn] (stepForm.130ef44e.js:4:35268)
Then we tried showing [ameliacatalogbooking] and this loads, but as soon as we click on a category the error fires again.
Error when showing Events:
[ameliaeventslistbooking] gives us the same error in the js console.
This seems to be the case after the plugin got upgraded to the latest version; because version 7.5 worked just fine.
Any way you can help us?
I found the issue was gone after disabling the settings:
So I assume it has a bug related to one of those;
I am happy to report that for now it seems to work again.
Hello Loft33,
Thanks for reaching out to us and for the feedback. Apparently, this has been identified as a bug after the recent update, and the current solution would be to disable these two settings. Of course, this has been added to the list and it will be fixed with the future update.
Apologies for the inconvenience.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Stefan,
Thank you for your reply. Good to hear the issue is set to be fixed.
Kind regards