We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear,
I enter my holidays - as you can see in the attached screenshots.
But when we check the calendar on the week I'm away, it's white. So it seems like I'm available.
Can you give me an explanation on how this is possible? Do I have to change how I put in my holidays (verlof in Dutch)?
Thank you for your advise.
Kind regards,
An Vincke
Attached files: Screenshot_20240624_153639.png
Screenshot_20240624_153730.png
Screenshot_20240624_153903.png
Hello An,
Thank you for reaching out to us.
We have noted this issue and our developers will have it resolved as soon as possible.
In the meantime, please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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