We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Tech Team,
I noticed we can no longer filter the appointments according to the customer names from the appointment management backend after the plugin update. Could you check please?
Hello Eileen,
Thanks for reaching out to us. Thank you for pointing it out, but it has been reported already a identified as a bug. We already added it to the list of what needs to be fixed for future updates. We don't have an ETA at this moment, but you can follow the changelog to keep up with the updates.
Apologies for the inconvenience.
Kind Regards,
Stefan Petrov
[email protected]
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