We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3670885
Select two employees for one service?
Closed

Comments

  • The started the conversation
    June 20, 2024 at 5:49pm

    Is there any way to assign two employees for one service, and block the time in both of their calendars?  We're using Amelia as a tool and space reservation system, but we want to add instructors to the system as well.  Ideally, when someone books a tool checkout/test, the system will remove the tool from being available and the instructor as well, at the same time.  Is that possible? 

    We could potentially create a package that allows the customer to book both the tool and instructor, but will it let them book two appointments with the same start and end time?

  •  1,732
    Marko replied
    June 21, 2024 at 9:36am

    Hello there,

    Thank you for reaching out to us.

    No, unfortunately, currently, this feature is not built-in in Amelia. You can not book 2 appointments or 2 employees at the same time. there is a potential workaround how you can book 2 employees for the same appointment.

    If you connect both Employees to the same Google Calendar, then in case there's a booking for let's say 10 am with Employee A, then the same time slot at 10 am will be unavailable for further bookings with Employee B as well. 

    Unfortunately, this workaround doesn't help to select two Employees for an Appointment separately. Thus, they will have to work in "fixed" pairs. 

    In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead.  


    Kind Regards, 

    Marko Davidovic [email protected]

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