Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Any appointments created in the backend are not being sent to woocommerce as an order, therefore not generating a payment link.
This is quite an urgent thing
Hello Michael,
Thank you for reaching out to us.
My apologies for the additional questions, what is the purchase code related to your license?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Good Morning,
This is not information that I can currently find as I lack the access necessary to do so.
Is there a way that I can find this from the plugin its-self as I need to sort this ASAP, currently a percentage of our orders are not getting paid for.
Hello Michael,
You should have received this information via email when yu purchased a license.
What is the email that you used to purchase a license?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
We no longer have access to this address, we believe it to be [email protected]
Hello Michael,
Do you possibly have proof of purchase (receipt)?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Surely the proof of purchase is that it's installed with a valid code?
The purchase was many years back, before I joined the company, therefore those kinds of documents may well have been incinerated at this point.
I have provided you with details in which to log in and take a look.
I am going to have a tough time finding proof of purchase.
Helloo Michael,
Whose license is it actually, is there anyone from the company that knows when the license was purchased and who purchased it?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Likely Jack,
Who sadly no longer works for us.
I'm sorry for the lack of information here, If I had the information for you I'd be more than willing to provide it.
All I know is we need all appointment ported to WooCommerce in order to allow for onsite payments using POS if the customer prefers.
Hello Michael,
Thank you for reaching out to us.
In order for the payment link to be created for appointments created on the back end, you will need to enable the following options:
1. Enable payment link on the Amelia/Settings/Payments page
2. Enable payment link for service on the Amelia/Services/Settings/Payments page
3. Of course configure WooCommerce before anything
4. Set the appointment status to pending when creating it.
Please let me know if that works for you or not.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables