Thank you for your response, however, this does not solve the problem as again, the customer must pay via a link to their email after the appointment is booked on the back end. I am looking for a way to input and accept the payment on the back end while the customer is on the phone. It is best if the customer does not have to jump through hoops to pay when they have us live, on the telephone.
I'm surprised that this doesn't seem to be a function offered by the Amelia plugin as many other scheduling platforms offer this as a standard way to process payments.
Thank you for the update on this and for your patience.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
When I have a customer on the phone and I am booking an appointment through the back end I don't see anywhere to create and accept their payment.
I saw an older topic on this that said there isn't any way to accept a payment through the back end, but I can't imagine this is still the case.
If it (unfortunately) is true, then how do you suggest obtaining payment prior to approving the appointment?
Thank you!
Kimberli
Hello Kimberli,
Thank you for reaching out to us.
For that purpose, you can take a look at the payment link feature in Amelia.
Please let me know if that works for you or not.
Kind Regards,
Uros Jovanovic
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Uros:
Thank you for your response, however, this does not solve the problem as again, the customer must pay via a link to their email after the appointment is booked on the back end. I am looking for a way to input and accept the payment on the back end while the customer is on the phone. It is best if the customer does not have to jump through hoops to pay when they have us live, on the telephone.
I'm surprised that this doesn't seem to be a function offered by the Amelia plugin as many other scheduling platforms offer this as a standard way to process payments.
Am I missing something?
Kimberli
Hello Kimberli,
Thank you for the update on this and for your patience.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you - I have submitted the suggestion.
Hello Kimberli,
Thanks for that.
I will have this ticket closed now.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables