We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Bonsoir,
J'aurais besoin de proposer dans la service de réservation un buffer time after de 10 minutes ou 15. Or, le buffet time minimum est de 30 minutes et cela me met en difficulté.
Comment faire pour avoir un buffet time after de 10 minutes ?
Merci,
Alex Le Bras
Good evening,
I need to suggest a buffer time after of 10 or 15 minutes in the booking service. However, the minimum buffet time is 30 minutes, which puts me in difficulty.
How can I get a 10-minute buffet time after?
Thank you,
Alex Le Bras
Hello Alex,
Thank you for reaching out to us.
The buffer time depends on the Default Time Slot step which is configured in General Settings of Amelia.
The buffer time you want to set needs to be dividable by that default time slot step, so if you want to create buffer time that is 30 minutes, 60 minutes, and 1.5 hours long, you would need to set the default time slot step to 30 minutes (because all 3 durations are dividable by it).
Kind Regards,
Uros Jovanovic
[email protected]
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