We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello. I would like to know how to avoid having my employees see my customer contact information on their employee panel in the Amelia plugin, since I have tried looking for the option to disable the information on the "Role Settings" but to no avail. It's important that we do not disclose any customer information to our employees even if our customer privacy policy is in place.
Hello,
We don't have a built-in way to hide the customer info from the Employee Panel's appointment details, but you can use this Custom CSS :
Here are 'before' and 'after' screenshots :
With this CSS, it will completely hide that bottom section which shows more details about the customer.
It still leaves the Customer name, though, at the top.
If you need the customer name to also be completely hidden, you can try this :
#el-collapse-head-4544 > div > div.el-col.el-col-24.el-col-lg-14 > div > div:nth-child(3) > h4 > span {
display: none !important;
}
Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways.
If you need help with adding custom CSS to the page, please take a look at this article.
Let me know if that helps.
Kind Regards,
Miloš Jovanović
[email protected]
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