Okay
  Public Ticket #3668425
Refund
Closed

Comments

  • Jammieca Godfrey started the conversation

    I was looking for a plugin to embed into my page. This one did not do that. There were no pictures on the main booking page icons and main it unattractive and I did not like the popout. . It did not easily integrate with woo commerce and there were several other issues. Now if there is a way that the catalog with the pictures can already be > on the page people click the product > then book and check out. If products can be assigned to certain days opposed to employees that will be great. I have a consulting business and I send people out. My client cannot send people out. Maybe something like AirBnB booking page. 

  • Jammieca Godfrey replied

    Dear Customer SupporT,

    I hope this message finds you well. I am writing to express my disappointment with the WP theme I recently purchased from your platform. I transferred the theme to my website as per the instructions provided, but unfortunately, the appearance is not at all as expected.

    The theme, which initially seemed promising and visually appealing on your demo site, does not translate well to my website after the transfer. The layout is not responsive, the fonts are inconsistent, and overall, it detracts from the professional image I aim to maintain.

    Given these issues, I would like to request a refund for the theme purchase. I understand that sometimes themes may not perform as anticipated in every environment, and in this case, it has significantly impacted the functionality and aesthetic of my website.

    Please let me know the process for initiating this refund. I would appreciate your prompt attention to this matter and look forward to resolving it as soon as possible.

    Thank you for your understanding and assistance.

    Best regards,

  •  1,564
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    We are not quire sure what you are asking us? we can only see what you do not like regarding our plugin. Do you have any specific question or do you need help with any particular setup?

    What you can achieve with Amelia and how Amelia can look you can see in amyn different example in our many demos that you can find on this link https://wpamelia.com/demos/

    If you need help with several separate issues or question please open a separate ticket for each one and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •  1,564
    Marko replied

    Hello again,

    It seems that our replies overlapped. 

    Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund request for:

    7990568696.png

    If you don't see it, that means that the 15-day money-back guarantee period ended, and as per our refund policies (Amelia Refund PolicywpDataTables Refund Policy), you're no longer eligible for a refund. After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

    3885317046.png

    That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.

    Best regards. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables