Two items. The Date and Time feature are not loading in the booking widget after selecting the service. Also, the Pricing connected to the Hourly Simulator/ (non-member) > Hourly Golf Simulator Rental is wrong. In the software, I changed the pricing to $50/hr over a month ago and the old pricing is still pulling through ($65 for the first hour and $45 for 2nd hour etc)... I have tried clearing our cache and purged the CDN but these numbers are still pulling through.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Marko. I changed the theme and killed ALL of the plugins except for Amelia. The issue remains. It is still pulling OLD prices that were changed MONTHS ago and once the service is selected, and the user clicks Continue, the widget freezes on the Date/Time pane making it so that the buyer cannot progress.
None of this is related to my theme or plugins from all accounts.
A third issue identified is that the booking system is allowing double bookings to occur. Even when marked in the linked Google calendar. Perhaps these issues are related?
Please use https://staging5.jackalopegolf.com/reserve-my-spot/ for verification. If you require access to WP, please allow me to build you a user account to help resolve this asap. My client is literally losing money every day this is not resolved.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Two items. The Date and Time feature are not loading in the booking widget after selecting the service.
Also, the Pricing connected to the Hourly Simulator/ (non-member) > Hourly Golf Simulator Rental is wrong. In the software, I changed the pricing to $50/hr over a month ago and the old pricing is still pulling through ($65 for the first hour and $45 for 2nd hour etc)... I have tried clearing our cache and purged the CDN but these numbers are still pulling through.
Attached files: Screenshot 2024-06-17 123720.png
Screenshot 2024-06-17 123743.png
Hello there,
Thank you for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Marko. I changed the theme and killed ALL of the plugins except for Amelia. The issue remains. It is still pulling OLD prices that were changed MONTHS ago and once the service is selected, and the user clicks Continue, the widget freezes on the Date/Time pane making it so that the buyer cannot progress.
None of this is related to my theme or plugins from all accounts.
A third issue identified is that the booking system is allowing double bookings to occur. Even when marked in the linked Google calendar. Perhaps these issues are related?
Please use https://staging5.jackalopegolf.com/reserve-my-spot/ for verification. If you require access to WP, please allow me to build you a user account to help resolve this asap. My client is literally losing money every day this is not resolved.
Hello again,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
Just turn off load entities on page load
and all should be fine just in case purge the cache and is should show like this
We wish you all the best and hope you have a wonderful weekend ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables