I want to offer a subscription system, for example on a monthly basis.
The problem : - my customer buys their subscription for 1 month, so they should buy their subscription and be able to book for the maximum month or the month from their first booking.
However, when my customer buys their subscription, they can book the number of appointments even in 3 months' time, which is not the principle of a monthly subscription. What can I do?
I look forward to hearing from you, I'm looking forward to hearing from you.
Unfortunately, currently, this feature is not built-in in Amelia. We do not have subscription feature so what you want to achieve is not possible at this time Im afraid. The only other option is to create packages and set durations that we will explain how it works but this is not Ideal solution but this is the best that we can offer related to this since we do not have this type of feature.
The duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's General Settings or individual settings of a service. So, if you sell a package with 10 appointments, and set the duration of the package to be 1 year, your customers will have 1 year to book those 10 appointments.
However, the appointments within a package can be booked as far ahead as you configured the "Period available for booking in advance" in Amelia's General Settings, or individual service setting. For example, if this is set to 30 days, at the time when an appointment is being booked, the customers will be able to choose the dates 30 days from TODAY. Defining the duration of the package doesn't define the availability of appointments.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
I offer sports coaching.
I want to offer a subscription system, for example on a monthly basis.
The problem :
- my customer buys their subscription for 1 month, so they should buy their subscription and be able to book for the maximum month or the month from their first booking.
However, when my customer buys their subscription, they can book the number of appointments even in 3 months' time, which is not the principle of a monthly subscription. What can I do?
I look forward to hearing from you,
I'm looking forward to hearing from you.
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. We do not have subscription feature so what you want to achieve is not possible at this time Im afraid. The only other option is to create packages and set durations that we will explain how it works but this is not Ideal solution but this is the best that we can offer related to this since we do not have this type of feature.
The duration you set is for the package while the appointments within a package are defined by the "Period available for booking" in Amelia's General Settings or individual settings of a service. So, if you sell a package with 10 appointments, and set the duration of the package to be 1 year, your customers will have 1 year to book those 10 appointments.
However, the appointments within a package can be booked as far ahead as you configured the "Period available for booking in advance" in Amelia's General Settings, or individual service setting. For example, if this is set to 30 days, at the time when an appointment is being booked, the customers will be able to choose the dates 30 days from TODAY. Defining the duration of the package doesn't define the availability of appointments.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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