My apologies for the oversite the issue is with the events not with services. When you are using events you can offer tickets and a customer must book several ticket so that they can purchase more tickets and the price will be automatically added. On your site we do not have option to choose multiple ticket so we do not understand how you see this issue.
1. Please send us short one minute video of the issue
2. Check this for events
3. Send us the URL where we can test this since on your current events we an not choose several tickets we can only book for one customer at a time.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
We just got feedback from our developer and they were able to replicate the issue and the have found a bug. They will work on resolving this as soon as it is possible and this should be fixed in one of the future updates. We do apologize for the inconvenience.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
I am testing your newest release
It is not multiplying the deposit amount by the number of attendees on events. The actual charge does get multiplied
see 2 attachments
Attached files: Screenshot 2024-06-17 at 10.52.07 AM.png
Screenshot 2024-06-17 at 10.51.38 AM.png
Hello there,
Thank you for reaching out to us.
Please check if you enabled this option in service edit service
Best regards.
Kind Regards,
Marko Davidovic
[email protected]
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yes, that is checked
Hello again,
My apologies for the oversite the issue is with the events not with services. When you are using events you can offer tickets and a customer must book several ticket so that they can purchase more tickets and the price will be automatically added. On your site we do not have option to choose multiple ticket so we do not understand how you see this issue.
1. Please send us short one minute video of the issue
2. Check this for events
3. Send us the URL where we can test this since on your current events we an not choose several tickets we can only book for one customer at a time.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I added the video showing the incorrect calculation on the pre-payment page
The actual charge is correct
I added more seats so you can test
Attached files: My Movie.mp4
Hello agian,
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Any updates? I am also trying this with Woocommerce and it is also not multiplying by the number of people for the event
Hello again,
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
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Hello again,
We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We just got feedback from our developer and they were able to replicate the issue and the have found a bug. They will work on resolving this as soon as it is possible and this should be fixed in one of the future updates. We do apologize for the inconvenience.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables