We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
lorsque je teste ma page de réservation la case mail est déjà rempli avec mon email alors qu'elle devrait être vide, et je ne peux pas la changer.
Dans les paramètres j'ai rendu obligatoire le nom, prénom, mail et téléphone. Voir photo 1.
Regardez la photo 2 lorsque je passe ma souris au dessus du mail j'ai un sens interdit, et aucune action possible.
Normalement je devrai avoir la photo 2 comme la photo 1, alors que je n'ai rien rempli et que j'ai désactivé le remplissage automatique des formulaires.
Attached files: mail bloqué.pdf
Hello there,
Thank you for reaching out to us.
This is because you are testing this while you are logged in and with your WP user these fields are pre-populated automatically but if your customers try to book those fields wont be filled in. You can test this if you try to book from the incognito mode.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables