Hi there, another pre-sale question from me after reviewing the documentation.
I am looking for an option to block the certain timeslot for the given User until the payment is completed (in this case via WooCommerce). Is there such option? If so, is it possible to block the timeslot for given time (let's say 30-min window?) - in case the User did not complete the transaction within given time, the reservation is cancelled, the product (service) is removed from the WC cart and the timeslot can be used again by other customer.
Hi there, another pre-sale question from me after reviewing the documentation.
I am looking for an option to block the certain timeslot for the given User until the payment is completed (in this case via WooCommerce). Is there such option? If so, is it possible to block the timeslot for given time (let's say 30-min window?) - in case the User did not complete the transaction within given time, the reservation is cancelled, the product (service) is removed from the WC cart and the timeslot can be used again by other customer.
I just want to prevent overbooking situation.
Thanks in advance, Marcin
Hello Marcin,
Thank you for reaching out to us.
For that purpose, you can enable a hidden setting on the Amelia/Settings/Payments page. If you wish, I can show you how to enable it.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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