We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How do I get event registration notifications to be sent to site administrators? They are not set up as Employees, but it seems like the notifications of this sort are only sent to Employees. And if I set them up as Employees, do they lose their admin access?
Hello Sean,
I hope you are doing great. You want to avoid any conflicts with the user roles, so you want to keep them separated. You can add any emails (administrator) in the Notifications settings, there is a field called "Send all notifications to additional addresses". Emails added here will receive all booking notifications, since by default only a customer and employee will receive it.
Kind Regards,
Stefan Petrov
[email protected]
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