We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
How can an employee book in ad-hoc appointments to their calendar that happen during their non-core hours of work? Usually our business opens at 9am, but on occasion clients need an early morning slot, so they get booked in for 8am. This is not a function we want to have on the front end, so we don't want to change the business hours, but on these occasions how do we book them in in the back end system?
Hello Janet,
Thanks for reaching out to us. There is an option "allow admin to book at any time", but this option is only available for admins. Employees doesn't have this option and they will only be able to book within their work hours configured. You can find this option in User Role settings / Admin.
Kind Regards,
Stefan Petrov
[email protected]
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