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  Public Ticket #3666800
Events saved - dont show
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  • Sascha started the conversation

    Hi, want to create Events and it tells me its saved, but no event shows up in the list or calender. 
    The day before I updated Amelia to 7.5.1 from a older Version (last year), may there is something wrong. 
    Please help, Thx and greetings from Frankfurt Germany
    Sascha Lüönd

  •  1,564
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if this user has the same mail as other user for example admin/manager and employee or employee and customer. etc.

    And please check if in customer section you have a customer with the same mail as admin, manager or emplyoee. 

    If this is the case then you should know you can not be Admin and manager to admin and employee, etc at the same time since this leads to conflict within the plugin. You need to have only one role per user only admin or only manager or only employee. Every role has different permission and if you combine them Amelia can not function properly.

    You need to disconnect other roles from that user and that mail and to create a separate user with separate mail for each role and make sure to purge the cache afterward.

    After that Amelia should work properly again. Please do that and let us know how it goes. 

    Looking forward to your reply. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

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