I have one last question. In the previous version of Amelia, appointments booked online were immediately approved and the customer also immediately received a notification by email. I now see in general settings that the default status for an appointment is 'Approved'. And also the settings of the services I set the setting on 'Approved' (Goedgekeurd in Dutch). But you still have to approve in the backend, the default setting is 'Pending'. Where can I adjust this setting so that an appointment is immediately approved?
Dear support, hi Stefan,
I have one last question. In the previous version of Amelia, appointments booked online were immediately approved and the customer also immediately received a notification by email. I now see in general settings that the default status for an appointment is 'Approved'. And also the settings of the services I set the setting on 'Approved' (Goedgekeurd in Dutch). But you still have to approve in the backend, the default setting is 'Pending'. Where can I adjust this setting so that an appointment is immediately approved?
Thanks in advance!
Kind regards,
Siard Aal
Hello Siard,
Thank you for reaching out to us.
This is because the minimum capacity is larger than 1 and thus the appointment will need to be approved if 2 people are not booked at the same time.
Please let me know if that helped you or not.
Kind Regards,
Uros Jovanovic
[email protected]
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Thanks Uros, it's now working properly!
Kind regards,
Siard Aal