i don t know how to do this : I want with the same email employee assign 2 different services. I work all week but on Monday and Thursday I do teleconsultation, so not the same service. how can I say service 1 every day except Monday and Thursday and service 2 than Monday and Thursday? I tried to make 2 employees, 1 normal and the other telework but as it is the same email it does not work
The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
hi,
i don t know how to do this : I want with the same email employee assign 2 different services. I work all week but on Monday and Thursday I do teleconsultation, so not the same service. how can I say service 1 every day except Monday and Thursday and service 2 than Monday and Thursday? I tried to make 2 employees, 1 normal and the other telework but as it is the same email it does not work
Hello there,
Thank you for reaching out to us.
The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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