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  Public Ticket #3666611
Problema con TRANSBANK / FINALIZAR COMPRA
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  • Claudio started the conversation

    Tengo un error y me pasa que cuando voy a reservar una cita, al redireccionarme a la página de finalizar compra, aparece: 

    Something went wrong. Please contact us for assistance.

    The checkout has encountered an unexpected error. Try reloading the page. If the error persists, please get in touch with us so we can assist.


    Utilizo Siteground, revisé los .htaccess para que la carpeta tenga permisos pero aún así no pasa nada. en mi log de errores me aparece lo siguiente: 

    2024-06-10 01:31:28 UTC [apache][access_compat:error] [pid 75249] [client 34.174.182.83:12136] AH01797: client denied by server configuration: /home/customer/www/casa-nova.cl/public_html/wp-content/uploads/woocommerce_uploads/

    Y en el archivo de wordpress debug.log este otro mensaje de error:

    [12-Jun-2024 05:48:34 UTC] PHP Notice:  Undefined index: isCart in /home/customer/www/casa-nova.cl/public_html/wp-content/plugins/ameliabooking/src/Application/Commands/PaymentGateway/WooCommercePaymentCommandHandler.php on line 64

    Porfavor necesito su ayuda. 



  •  702
    Stefan replied

    Hello Claudio,

    Thanks for reaching out to us.

    Are you trying to book an appointment manually from the backend or you are referring to the front end? I suppose it's the front end, but the issue I see when I want to book an appointment is this one 

    7965344449.png

    Can you provide more details and possible exact steps so we can reproduce the issue? 

    Thanks, looking forward to your reply. 

    Kind Regards, 

    Stefan Petrov
    [email protected]

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