We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have closed a few dates from the 17th to the 24th of June and also I dont work Saturdays and Sundays and all those days off and weekends not she on the calendar.
To recap:
1) Weekends not greyed out in calendar
2) Company days off not showing on calendar
3) Employees days off not showing on calendar
I have set employees dates off, company days off and nothing, not visible at all
Help please?
simon
Attached files: Screenshot 2024-06-14 at 01.11.56.png
Screenshot 2024-06-13 at 17.35.35.png
Screenshot 2024-06-14 at 01.12.02.png
Screenshot 2024-06-14 at 01.11.41.png
Hello there,
Thank you for reaching out to us.
This is because you have first created employees and the you have set those settings in company work hours. These settings will be applied to all new employees that you create but for the employees that you have now you need to set this for each one individually in their employee modal. In their work hours and specials days or days off.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Hello again,
We do not need credentials and we do not customize or setup the Amelia for our clients at this time.
You need to go to your employee modal and set this individually for each employee in their employee modal
Company settings as we mentioned will be applied to new employees that you create but for already created employees you need to set this on your own one their modals.
You can read that in out documentation https://wpamelia.com/configuring-schedule/
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables