As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Good morning. We are having some issues with our accounting department and need to set the Amelia app to bookings / scheduling only with no payment interface. How do we go about setting the app up this way (temporarily)?
Hello there,
Thank you for reaching out to us.
You have to options depending on what you actually want to achieve
1. You can either set just on site payment option so that they see the price and pay in person
or
2. You can set that the price of service is 0 and then the payment step will be skipped automatically and it will not show on a booking form
These are 2 only option that we can offer you in that regards. Hope this helps.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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