We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I just purchased the wp frontend admin plugin as suggested as I wanted the option to add appointment to the calendar from the front end. When I am logged into Wordpress I can access the page with the calendar without issues, when logged out and need to access the calendar page frontend it says error 404 page not found. The whole point is to be able to see the page in the frontend without being logged into Wordpress. how can this be fixed?
Also another issue with the calendar is the choice of times, it starts from 00, but my working hours are set from 09:00 to 18:00, I want to hide the rest please
I look forward to some help
Regards,
Simon
Attached files: Screenshot 2024-06-13 at 12.12.39.png
Screenshot 2024-06-13 at 12.03.16.png
Hello there,
Thank you for reaching out to us.
This seems like the issue with that page not with Amelia. We say this because we can see the Amelia on another pages on your site and they are working quite fine without any issues
As far as we can see everything is fine with Amelia and we do not see any issues.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
your reply doesn't make sense at all. Did you check my message and did you check the screenshots I have sent? I am talking not that calendar but the calendar from the backend! perhaps read the message I have sent again and check the screenshots.
I am sorry it was me not clear, I am using a plugin called wp frontend admin top display the backend calendar to the front end.
Hello again,
Yes, we did read your message a you did not not mention that you are having issues with the backend and you have sent screenshot from the front end where the page does not work. If you are having issues with the backend we ould need to take a look.
Please provide me a temporary WP-admin (new administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables