I am posting this as a public ticket as it seems my private ticket has been lost by support.
When I try to book a session, I don't have the "confirmation/congratulations" screen appearing (with all the details of the booking), it stays on the payment screen which is very confusing for the users as they don't know if the meeting has been booked and if the payment has gone through. Could you please help on that matter, which is urgent.
Hello,
I am posting this as a public ticket as it seems my private ticket has been lost by support.
When I try to book a session, I don't have the "confirmation/congratulations" screen appearing (with all the details of the booking), it stays on the payment screen which is very confusing for the users as they don't know if the meeting has been booked and if the payment has gone through. Could you please help on that matter, which is urgent.
Thanks in advance.
Florian
Hello Florian,
Thank you for reaching out to us.
I have responded back to the other ticket you created.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
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