Comments CHDS Support started the conversationJune 11, 2024 at 3:52pmwpdatatables plugin has stopped reporting when there are available updates.CHDS Support repliedJune 11, 2024 at 4:25pmDeactivating and re-entering the license code has corrected the issue.CHDS Support repliedJune 11, 2024 at 4:27pmHow do we change the email address associated with the account? There does not seem to be a method to do so on the store page. 1,767Miloš repliedJune 11, 2024 at 7:24pm Hello,Once again, our sincerest apology for such a late reply on your other/older ticket.That delay will not happen again, we will do our best to be much quicker going forward.I am happy to see you solved this technical issue of getting the update notifications.In regards to changing the Email on the TMS Store, please refer to the other ticket where we wrote more details;but we will also share this process here since it is a public ticket so other users can know how it works :The owner of the licence needs to send us an email to [email protected] from the email which was used during the purchase of the plugin. The content should be that he/she agrees the ownership be transferred and indicate to which email we should change it. When we see that email, we will make the transfer of the email address and we will reply to the email to notify the change.Let us know if you encounter any further issues for updates of the Plugin.For the subject of changing the TMS Store Email, let's please proceed on the other, private ticket.Thank you.Kind Regards, Miloš Jovanović[email protected] Rate my support wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community You can try wpDataTables add-ons before purchasing on these sandbox sites: Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables Sign in to reply ...
wpdatatables plugin has stopped reporting when there are available updates.
Deactivating and re-entering the license code has corrected the issue.
How do we change the email address associated with the account? There does not seem to be a method to do so on the store page.
Hello,
Once again, our sincerest apology for such a late reply on your other/older ticket.
That delay will not happen again, we will do our best to be much quicker going forward.
I am happy to see you solved this technical issue of getting the update notifications.
In regards to changing the Email on the TMS Store, please refer to the other ticket where we wrote more details;
but we will also share this process here since it is a public ticket so other users can know how it works :
The owner of the licence needs to send us an email to [email protected] from the email which was used during the purchase of the plugin.
The content should be that he/she agrees the ownership be transferred and indicate to which email we should change it.
When we see that email, we will make the transfer of the email address and we will reply to the email to notify the change.
Let us know if you encounter any further issues for updates of the Plugin.
For the subject of changing the TMS Store Email, let's please proceed on the other, private ticket.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables