we have problems with credit card payments via stripe. in some cases it works and in some not. I have tested with my Visa and it worked. my client tested with his mastercard credit card/debit card and it failed every time.
is there a problem in the plugin or is it a problem with the bank of my client?
Thanks for reaching out to us. Since you've tried with your credit card and it worked, I suppose this is related to the clients credit card/bank. The way to test it is to enable sandbox mode and try test credentials, but apparently, it does work with your credit card. is there any other credit card that your client can use?
thank you for your reply. it turned out our cache (WPFastestCache) plugin was causing this issue. after clearing the cache it started to work for my client.
Hello,
we have problems with credit card payments via stripe. in some cases it works and in some not. I have tested with my Visa and it worked. my client tested with his mastercard credit card/debit card and it failed every time.
is there a problem in the plugin or is it a problem with the bank of my client?
thanks and kind regards,
Artur
Attached files: WhatsApp Image 2024-06-11 at 11.04.18.jpeg
Hello Artur,
Thanks for reaching out to us. Since you've tried with your credit card and it worked, I suppose this is related to the clients credit card/bank. The way to test it is to enable sandbox mode and try test credentials, but apparently, it does work with your credit card. is there any other credit card that your client can use?
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
thank you for your reply. it turned out our cache (WPFastestCache) plugin was causing this issue. after clearing the cache it started to work for my client.
Hello Artur,
Great, thanks for letting me know. Sometimes, those caching plugins can cause issues, as well.
Anyway, let us know if you have any other questions or issues.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables