without having changed anything on my diagrams or tables, the dates of the diagrams are all of a sudden displayed incorrectly (screenshot attached). Even if I change the date format in the settings, the dates shown in the diagrams are not correct. Is this a bug? Can you help me fix this?
I can confirm this is a bug on our end for versions 6.5. and 6.5.1.
I tried HighCharts and ApexCharts Engine, but our QA team is going to test all chart engines, it seems it is the same for all of them as well as all date formats.
It does not happen on the 6.4 version; when I downgrade it on my Site, the issue is not present.
As a quick temporary solution, I can send you the old 6.4 installation, but for that we need you to confirm your licence Purchase Code - then I can verify you as the licence owner ( if you used the owner's Email to open this ticket).
If you send us the Purchase code here, just ensure it is in a PRIVATE reply, since it is a public ticket, for security reasons, then only we can see it.
Or you can create a new private ticket, but make sure to choose the premium wpDataTables ticket category and confirm your licence purchase code, just write that you need the 6.4 version due to the chart bug and we will send it to you right away.
Then you can downgrade/reroll to this version to get your chart X axis working normally again, in the meantime our developers will do their best to make a fix as quickly as possible.
We don't have an exact ETA on when the fix will be available, but we are placing high priority on this one, so please keep a lookout on our wpDataTables changeLog.
It will be stated there during updates which bug fixes have been implemented at each update.
If they create a fix in between updates, I will make sure to send it to you right away.
I am happy to report, we released a small update Version 6.5.2 today, which contains the fix for the Charts bug of rendering the Date values for X axis.
So can you please update the Plugin to 6.5.2 version and refresh your Chart(s), now it should be working correctly and the bug should be fixed :
Hi,
without having changed anything on my diagrams or tables, the dates of the diagrams are all of a sudden displayed incorrectly (screenshot attached). Even if I change the date format in the settings, the dates shown in the diagrams are not correct. Is this a bug? Can you help me fix this?
Thanks and best regards
Gerhard Frischholz
Attached files: 2024-06-08_115041.png
Hello,
I can confirm this is a bug on our end for versions 6.5. and 6.5.1.
I tried HighCharts and ApexCharts Engine, but our QA team is going to test all chart engines, it seems it is the same for all of them as well as all date formats.
It does not happen on the 6.4 version; when I downgrade it on my Site, the issue is not present.
As a quick temporary solution, I can send you the old 6.4 installation, but for that we need you to confirm your licence Purchase Code - then I can verify you as the licence owner ( if you used the owner's Email to open this ticket).
If you send us the Purchase code here, just ensure it is in a PRIVATE reply, since it is a public ticket, for security reasons, then only we can see it.
Or you can create a new private ticket, but make sure to choose the premium wpDataTables ticket category and confirm your licence purchase code, just write that you need the 6.4 version due to the chart bug and we will send it to you right away.
Then you can downgrade/reroll to this version to get your chart X axis working normally again, in the meantime our developers will do their best to make a fix as quickly as possible.
We don't have an exact ETA on when the fix will be available, but we are placing high priority on this one, so please keep a lookout on our wpDataTables changeLog.
It will be stated there during updates which bug fixes have been implemented at each update.
If they create a fix in between updates, I will make sure to send it to you right away.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi Gerhard,
I am happy to report, we released a small update Version 6.5.2 today, which contains the fix for the Charts bug of rendering the Date values for X axis.
So can you please update the Plugin to 6.5.2 version and refresh your Chart(s), now it should be working correctly and the bug should be fixed :
Updating the plugin to the latest version.
Let us know how it goes and if you see any further issues.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Milos,
I´m glad to report that the fix worked perfectly. All my charts are correctly rendering the date values for the x-axis.
Thank you so much for you quick and efficient support!
Best regards
Gerhard