We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
we do have 2 locations and the service is based on the location. Some of our employees work on both locations, some only on one.
For example the online service is only available at the location "online".
With the step by step booking form the customer can choose employee and location. But because they don't know, wich employee works on which location, is hard to book, because only after a few steps, they can see, that there is no appointment available for that employee and location.
How can I set up he step by step booking form, that not available locations for that employee is shown?
I know, that I can remove the location drop down completly. But we wish to keep it for the employees with both locations.
Hello Nic,
Thanks for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. The only option would be to hide the location selection completely in Customize section.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
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