Hello alem,

Thanks for reaching out to us.

The easiest way is to clone your website. 

You can do that by using the Duplicator plugin. It will generate a couple of files that you can transfer to the new domain and it will create an exact copy of your website.

The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, you can use the All-in-One WP Migration plugin.

- Other than cloning your website, there's a way to migrate only Amelia's database tables.

There are around 47 tables with wp_amelia_ prefix that need to be moved. Please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_ tables.

Besides that, you also need to go to wp_options and search for option_name "amelia_settings" - which returns one row, so you need to copy the option_value and paste it in the same field on the other site. 

Note that this contains all the info from your old website, so you will need to replace the URLs in this cell. 

I hope it helps.

Hello alem,

There is also an option to export the .csv files, but this is not available for all sections. For example, you can export appointments, customers, event attendees, but some other sections are still missing these functions. I guess this could be a faster (safer) way, but the first one mentioned is the definitely the "compete"one.

Hello,

Thank you for the update on this.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.