As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #3661872
Step by step Booking form 2.0
Closed

Comments

  • Pieter Vandenhende started the conversation
    June 6, 2024 at 11:44am

    I have successfully configured the Google Calendar integration with Amelia, and the synchronization from Amelia to Google Calendar is working seamlessly in real-time. However, I am facing an issue with the synchronization from Google Calendar back to Amelia.

    When I add a block in Google Calendar, the corresponding slots do not get synchronized to Amelia. As a result, clients can still book slots in the Step by Step 2.0 frontend form even when they are marked as unavailable in Google Calendar. This discrepancy is creating confusion and impacting the booking process.

    Could you please assist me in resolving this issue? It seems that the syncing mechanism from Google Calendar to Amelia may not be functioning correctly. I suspect that the webhook or API connection responsible for updating Amelia's availability based on Google Calendar events may need to be reconfigured or debugged.

    I would appreciate your help in addressing this matter promptly so that our booking system remains accurate and up-to-date.

    Thank you for your attention to this issue.

  •  1,718
    Uroš replied
    June 6, 2024 at 4:43pm

    Hello Peter,

    Thank you for reaching out to us.

    Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar page. Also, you can increase the "Maximum Number Of Events Returned" option as well.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

    wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables