We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear sir or madam,
We would like our customers to pay the price for a booked event by bank transfer.
We list our bank details for this in the confirmation email.
Now, at the end of the booking process (ameliaeventslistbooking), the following should be displayed to the customer regarding the payment:
“For a binding booking, please transfer the total amount to us within five working days to the account indicated on the booking confirmation you receive when you click on ‘Book event’. Thank you in advance!”
At the moment it still says “Your invoice/payment will be organized on site.”
How can we adjust this accordingly?
Many thanks in advance.
Yours sincerely
Sophia Schütze
Hello Sophia,
Thank you for reaching out to us.
This cannot be configured in Amelia as we do not have this option, but it ca be through WooCommerce.
You can read more about it at the following article.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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