We have a setup that has multiple coaches that provide similar, but not all the same services. We have begun to add new coaches to the appointments and have run into a question regarding the setup.
We don't want those coaches to have to manage the appointments, we want a single individual to manage all the appointments for all the coaches. But, we want the coaches to be visible in the dropdown so clients can choose who they want to meet with.
The issue we're running into is that we cannot find a way to have the email be a centralized email for all the coaches. Each time we add an employee (coach) it requires a distinct email address for each person.
How do we go about adding employees (coaches) in the appointment dropdown while having a singular email address? Does this have to be done through custom fields?
If that is the case, it feels like there should be the option to have a singular address for multiple employees or a master address that manages all emails. This way you can see what employee is readily active in an appointment in that tab. If I have to use a custom field we will not be able to easily see what employee is assigned to what appointment.
All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email.
The only way you can do this is through the database, so you'd need to navigate to the wp_amelia_users table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_users table). Then, go to the Structure of that table, and drop the "email" index:
After that, go back to the table (click on "Browse" in the top left of the screen above), and manually change the email addresses of all your "providers". You cannot do this from within Amelia, though, so if you were to add a new employee, you would need to save that employee with a dummy email address, then navigate back to wp_amelia_users and change his email in the database.
We have a setup that has multiple coaches that provide similar, but not all the same services. We have begun to add new coaches to the appointments and have run into a question regarding the setup.
We don't want those coaches to have to manage the appointments, we want a single individual to manage all the appointments for all the coaches. But, we want the coaches to be visible in the dropdown so clients can choose who they want to meet with.
The issue we're running into is that we cannot find a way to have the email be a centralized email for all the coaches. Each time we add an employee (coach) it requires a distinct email address for each person.
How do we go about adding employees (coaches) in the appointment dropdown while having a singular email address? Does this have to be done through custom fields?
If that is the case, it feels like there should be the option to have a singular address for multiple employees or a master address that manages all emails. This way you can see what employee is readily active in an appointment in that tab. If I have to use a custom field we will not be able to easily see what employee is assigned to what appointment.
Hello Michael,
Thank you for reaching out to us.
All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email.
The only way you can do this is through the database, so you'd need to navigate to the wp_amelia_users table (please note that wp_ is the default database prefix, but on your end, it could be anything, so look for your_prefix_amelia_users table). Then, go to the Structure of that table, and drop the "email" index:
After that, go back to the table (click on "Browse" in the top left of the screen above), and manually change the email addresses of all your "providers". You cannot do this from within Amelia, though, so if you were to add a new employee, you would need to save that employee with a dummy email address, then navigate back to wp_amelia_users and change his email in the database.
Kind Regards,
Uros Jovanovic
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you.
Hello Michael,
Glad to be able to assist you.
I will have this ticket closed.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables