We have a setup that has multiple coaches that provide similar, but not all the same services. We have begun to add new coaches to the appointments and have run into a question regarding the setup.

We don't want those coaches to have to manage the appointments, we want a single individual to manage all the appointments for all the coaches. But, we want the coaches to be visible in the dropdown so clients can choose who they want to meet with.

The issue we're running into is that we cannot find a way to have the email be a centralized email for all the coaches. Each time we add an employee (coach) it requires a distinct email address for each person. 

How do we go about adding employees (coaches) in the appointment dropdown while having a singular email address? Does this have to be done through custom fields? 

If that is the case, it feels like there should be the option to have a singular address for multiple employees or a master address that manages all emails. This way you can see what employee is readily active in an appointment in that tab. If I have to use a custom field we will not be able to easily see what employee is assigned to what appointment.

Thank you.